Lovemade Diamonds Lab Diamond Jewelry Boutique
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Shipping & Return Policy

 

SHIPPING

At Lovemade Diamonds, we rely on top-tier shipping partners to ensure the secure and timely delivery of your order. Each shipment is comprehensively insured, and for your peace of mind, we kindly request all our valued customers to carefully examine their packages for any signs of damage or interference before signing for their receipt. 

Your purchase is carefully packaged in our signature boxes for a stunning reveal. Each purchase is accompanied with the appropriate certification. We provide free shipping. If you have any additional questions, please Contact us.

Following a thorough inspection conducted by our expert gemologists, your diamond order is shipped within 1-4 days of payment confirmation. As for our "made to order" jewelry and engagement rings, shipping times typically range from 1-3 weeks, depending on the specific production schedule. We are dedicated to accommodating your desired timeline when crafting your personalized jewelry.

 

 

RETURNS

Lovemade Diamonds offers a 14-day return policy for Engagement Rings & In-Stock Jewelry, with refunds processed to the original form of payment.*

For Made-to-order Jewelry, which includes Wedding Bands, we have a 14-day exchange policy, and the exchanged amount will be provided as in-store credit.*

Please note that our policy does not cover FINAL SALE ITEMS and specific categories, including Custom Orders, High Jewelry, Jewelry with Custom Cutouts, International Orders (outside the US), and Resized Jewelry.

We advise you to carefully review the individual product details of your chosen item to determine whether it falls under the exceptions to our policies.

If you have additional questions about returns or would like to initiate a return, please Contact us.

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Use coupon code WELCOME10 for 10% off your first order.

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